Customer Survey

Service Survey

  • How well did we do our job? (Please complete all that apply)
  • Was your phone call to our Company answered promptly?
  • Were our Client Care Specialists courteous and professional?
  • Did our technician introduce himself?
  • Did our technician impress upon you our dedication to your comfort and satisfaction?
  • Was our service technician neat, clean and polite?
  • Did our technician start and finish in a timely manner?
  • Did our technician wear booties?
  • Would you recommend our Company to others?
  • Were you offered our Member Value Plan and told how you can save 20%?
  • Did our technician leave a yellow sticker on your furnace?
  • Did you purchase or renew your Member Value Plan? Why/Why not?
  • If this were your business, what would you do differently?
  • Thank You! Your opinion means a great deal to us. We appreciate your business We THANK YOU for being our client!
  • Technician:
  • Name
  • Address
  • Service Date
  • MM slash DD slash YYYY
  • Email
  • This field is for validation purposes and should be left unchanged.