Awe Air Water Energy Receives 2017 Best of Carol Stream Award

Awe Air Water Energy Receives 2017 Best of Carol Stream Award

Carol Stream Award Program Honors the Achievement

CAROL STREAM May 3, 2017 — Awe Air Water Energy has been selected for the 2017 Best of Carol Stream Award in the Air Conditioning Service & Repair category by the Carol Stream Award Program.

Each year, the Carol Stream Award Program identifies companies that we believe have achieved exceptional marketing success in their local community and business category. These are local companies that enhance the positive image of small business through service to their customers and our community. These exceptional companies help make the Carol Stream area a great place to live, work and play.

Various sources of information were gathered and analyzed to choose the winners in each category. The 2017 Carol Stream Award Program focuses on quality, not quantity. Winners are determined based on the information gathered both internally by the Carol Stream Award Program and data provided by third parties.

About Carol Stream Award Program

The Carol Stream Award Program is an annual awards program honoring the achievements and accomplishments of local businesses throughout the Carol Stream area. Recognition is given to those companies that have shown the ability to use their best practices and implemented programs to generate competitive advantages and long-term value.

The Carol Stream Award Program was established to recognize the best of local businesses in our community. Our organization works exclusively with local business owners, trade groups, professional associations and other business advertising and marketing groups. Our mission is to recognize the small business community’s contributions to the U.S. economy.

A Compliment from a Happy A.W.E. Client

Dear A.W.E.,

Good news! I am writing to express my high satisfaction with your company.

My father introduced me to your services, whom is a customer of yours residing in Hinsdale. He has been an advocate of A.W.E. and his advice is always trustworthy. When my furnace went out on a cold day in January several years ago, my Dad helped to get timely service from AWE, and you responded within a quick time frame and at a fair price. Under the circumstances, I instantly become a customer to purchase a new Lennox heating and air conditioning system. More importantly though, after completion of the project, I became a fan of the “AWEsome” philosophy of your company. I have been under the maintenance program ever since, and look forward to my visit with Josh on Saturday.

Fast forward to 2017. When I started hearing the sump pumps working extra hard during the periods of mild weather and rain this winter, I decided to expand the scope of my customer relationship with A.W.E. and get a check-up assessment. Justin (Truck #27) met with me and was very professional and knowledgeable about plumbing. He advised my wife and me on what looked to be in good order and where to focus attention to maintain good plumbing operation in our home. We decided on the purchase of a Moeller sump pump after Justin explained our options and his recommendation. He has a lot of integrity in my opinion, and did an excellent job to install the product and clean up from the project. Now we are ready for the spring season!

In summary, a relative’s referral won me over to A.W.E., and your company’s initial advice and support on HVAC lead to new business in Plumbing. I may be interested in Electrical in the future. That’s a recipe for a successful business. Keep up the great work and stay focused on customer satisfaction — it is a competitive differentiator that resulted in me taking the time to provide this feedback.

 

Kind Regards,

John Broschka

Surge Protector Notice

Surge Protector Notice to HVAC Customers
Important notice regarding Supco SCM 150 and SCM 60 Surge Protectors.

It has come to our attention that there are some surge protectors that have been subject to melting, charring and even catching fire. It seems that once the surge protector does its job of taking on the surge the first time, they don’t seem to work a second time.  Some unfortunate situations as those listed above have taken place in the industry.
Here are some of the name brands, but not limited to, Belkin, Bren Tuck, Supco, Sycom and Intermatic….to name a few.

If you are uncertain, you have a surge protector or about the location or brand of surge protector installed on your system, please contact us directly at 630-AWESOME (293-7663).

DO NOT attempt to remove a surge protector on your own. Only a licensed HVAC contractor and/or licensed electrician should remove the unit.

We greatly appreciate your business, and we thank you for being our client.

Recalled Dehumidifiers

Call us for our options of dehumidifiers

(630) 293-7663

(630) AWESOME™

We need to be checking these portable dehumidifiers in homeowners’ houses for recall.

This is why customers should rely on your company and our industry to provide their HVAC needs

Don’t sit on the sidelines 

Recall: Dehumidifiers made by Midea pose serious fire, burn hazard

WASHINGTON — The U.S. Consumer Product Safety Commission (CPSC) has posted a recall for dehumidifiers made by Midea. The CPSC says those dehumidifiers can overheat, smoke and catch fire —, which poses a serious fire and burn hazard.

This recall involves 25, 30, 40, 50, 60, 65, 70, and 75-pint dehumidifiers with the following  brand names: Airworks, Alen, Arcticaire, Arctic King, Beaumark, Coolworks, ComfortAire, Comfort Star, Continental Electic, Crosley, Daewoo, Danby, Danby & Designer, Dayton, Degree, Diplomat, Edgestar, Excell, Fellini, Forest Air, Frigidaire, GE, Grunaire, Hanover, Honeywell, Homestyles, Hyundai, Ideal Air, Kenmore, Keystone, Kul, Midea, Nantucket, Ocean Breeze, Pelonis, Perfect Aire, Perfect Home, Polar Wind, Premiere, Professional Series, Royal Sovereign, Simplicity, Sunbeam, SPT, Sylvania, TGM, Touch Point, Trutemp, Uberhaus, Westpointe, Winix, and Winixl.

The brand name, model number, pint capacity and manufacture date are printed on the nameplate sticker on the back of the dehumidifier. To determine if your dehumidifier has been recalled, enter the model number at recallrtr.com/dehumidifier

Contact GD Midea at 800-600-3055 from 7 a.m. to 6 p.m. CT Monday through Friday or online at midea.com/us/ and click on Product Recall for more information.

Repair instead of new installation

A family called us because their heating unit was not working properly. They needed the best furnace repair and installation service available. They set the thermostat and the system was on, but it seemed like the vents were producing no actual hot air. They initially called us over to discuss improving their thermal comfort with a new furnace installation. We suggested, as part of the estimate, to inspect the heating system. Our technician arrived at the home and began a quick investigation. He ended up seeing a few things wrong with their system, so we recommended doing some repair work instead of a completely new furnace installation. The homeowners were a bit skeptical, but we assured them that their system would function better than it had in years.  They agreed with our recommendations.

Central heating repair in Naperville was underway.

heating and furnace repair in Naperville was an uncomplicated job - AWE

The technician cleaned the unit thoroughly, replaced the filter and then made some other adjustments typical with many furnace repairs. Within a few hours, our job was done and the unit was working extremely well. The entire family was happy, but the father was more thrilled with the news of the completed heating repair, because he just saved the family a ton of money that they could use on other things.

The mother was concerned and worried at first; she thought that they needed to have a new furnace installed. She didn’t want their current unit to malfunction once the coldest winter months of winter came around. The technician reassured her that the current furnace in the home just needed routine maintenance performed, and it would run properly for them just as if they had had a new system installed. With plenty of reassurance, the homeowners let out a sigh of relief. Within minutes, there was heat blowing fiercely out the vents and the home was warm and toasty. The entire family said they never had that much heat coming from their vents before and the technician told them it was due to the new filter, a thorough cleaning of the furnace, and some minor adjustments that was needed for quite some time. They thanked the technician for his time and knowledge and said that when it was time for them to have their furnace installed in the future, they would be sure to contact us at Air. Water. Energy. We were glad that we had provided them with quality heating repair and saved them money.

Winfield Furnace Repair Provided by AWE is Reliable and Fast

Recently, AWE Air. Water. Energy. received a call from a homeowner in Winfield. The homeowner is a researcher who told us he really liked to read by his fireplace. He used it quite often at night and was usually kept very warm from the fire. One night it seemed as if even the biggest fire couldn’t keep his house warm. He called us out for a Winfield furnace repair, and we were able to service his heating system quickly and effectively.

The HVAC technician with A.W.E. Air. Water. Energy. arrived at the Winfield home an hour after the call came in. Air. Water. Energy. understands that our customers need to have their heating systems operating properly during the cold Winfield winters. The HVAC technician opened up the heating system and started looking it over. The filter was changed, which is a good start. The tech checked the motor bearings and belts and they were all in good shape. He went to the thermostat and this is where the problem was. The thermostat was sticking and just needed to be replaced. The technician changed the thermostat for the customer and turned the heating system on and it immediately started warming up the home. The customer thanked the technician for coming out so quickly and repairing his furnace. The customer said that A.W.E. Air. Water. Energy. is the only furnace repair experts in Winfield to call when your furnace is acting up because we came out quickly and solved the problem fast.

AWE Services Urgent Call for Air Conditioning and Heating in Winfield

A.W.E. received a phone call from a nanny in Winfield. The nanny called us to service the home’s Winfield air conditioning and heating. She just put one of the babies down for a nap when she noticed that the home was about ten degrees colder than it normally should have been. She first called the baby’s mother and was told to give us a call for emergency services, because she didn’t want her baby to become sick from a cold house. As soon as the call came in, we dispatched a technician immediately to the home.

The AWE Air Water Energy emergency HVAC technician arrived at the home and the nanny showed him how the temperature of the house was dropping quickly. The HVAC technician opened up the heating unit and immediately noticed that there was a lack of maintenance performed on the unit. He thoroughly cleaned the unit, and then changed the dirty furnace filter. The tech checked for any airflow problems, which included checking the belts and the fan motor. After a full cleaning and maintenance, the furnace starting working properly. The furnace was out, but it was a quick fix because or professional HVAC technician knew what to look for when a furnace isn’t heating properly. The nanny called the baby’s mother to let her know that the furnace was repaired quickly. The mother said she is very thankful that A.W.E. Air. Water. Energy. provided their home with fast and affordable air conditioning and heating in Winfield.

Chilly Patrons Need West Chicago Heating Systems Serviced and Repaired

A bar owner had just installed a new furnace after years of struggling with the old one. He was not exactly sure how to operate it.  When it became finicky, he called the experts for heating systems in West Chicago. Our team helped him get the furnace up to speed and we provided him with some information to help him maintain it.

The A.W.E. Air Water. Energy. team arrived at the bar in West Chicago. The owner took the team to the heating system and the team looked over the furnace to see what was going on. The technicians informed the owner that it is a priority that the filter is to be changed before the heat is turned on. We showed him that the unit should be cleaned, and this is dust that gets around the motor. It is very important that the airflow is not restricted, because it can cause overheating or poor heating control. The A.W.E. technician even showed the customer how to save money on his heating costs by recommending a programmable thermostat and adding insulation. Within a few hours, the furnace was running great and the customer received wonderful advice on his heating system in West Chicago. The customer was so impressed with the team that he was telling his patrons about the great service that A.W.E. Air. Water. Energy. provided him.

Heating Repair in West Chicago for Home Fitness Expert

An avid health and fitness enthusiast worked out constantly at home. Because he would constantly work up a sweat, he was frequently adjusting the thermostat on an old heating system. He called A.W.E. Air. Water. Energy. for a West Chicago heating repair after his system stopped working for a day.

The Air. Water. Energy. technician arrived at the West Chicago home and started the heating repair. The technician was able to install a new, programmable thermostat for him that could accommodate his workout routine. The old thermostat was just overused and out of date, and stopped functioning. Having a new thermostat installed would allow the customer to adjust it anytime and never worry about not having complete and precise control of the furnace. This was important for the homeowner, because he worked out at all hours of the day and night and didn’t want to have his furnace perform poorly due to the thermostat. The customer thanked us for coming out to his home and figuring out the problem so quickly. He said that A.W.E. is the professional heating repair specialist West Chicago homeowners can depend upon for quick and responsive services. The homeowner was worried that the heating system would have to be replaced and was glad that he found an honest heating repair contractor that repaired the thermostat, which was very affordable. Air. Water. Energy. was glad that we were there to do the heating repair for the West Chicago homeowner.

Oak Brook Heating Systems Are Upgraded by AWE

An Oak Brook banker was sick of his spotty furnace and wanted a major upgrade. He said he was tired of the furnace only partially warming his home. He had to use space heaters to keep the house at a comfortable temperature, which was costing him a fortune in energy costs. He called Air. Water. Energy. to see the best options for his Oak Brook heating systems we could recommend, and we ended up installing an upgraded furnace and thermostat that would keep him comfortable all winter long.

The A.W.E. Air. Water. Energy. specialists met with the homeowner and we showed him a few options of heating systems that would be excellent for his home. We wanted to make sure we looked at the amount of space he had in his home, so we could provide him with the best system available. The homeowner agreed and we returned Monday morning to install the new furnace. We also installed new ductwork and a thermostat that he could set to have a stable warm home. The customer contacted us a few weeks later to let us know that his home is comfortable and cozy and he was very happy. A.W.E. provided him with the best heating systems Oak Brook homeowners can appreciate. He told us that his utility bill has drastically reduced because he doesn’t have to use space heaters thanks to the new heating system that we recommended and installed for him.

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